Fixing iCloud Problems: The First Step
Regardless of the problem, some iCloud issues can get resolved just by rebooting your mobile device. Therefore, try this step before all others. To reboot your iPhone X, 11, or 12: To reboot your iPhone 6, 7, 8, or SE (2nd Generation): For all other iPhones: For any iPad without a Home button: For an iPad with a Home button: Now, let’s take a look at the most common iCloud problems and ways to fix them.
Sign In or Verification Problems
Once you’re logged into your iCloud account with your Apple ID or email, you shouldn’t have to sign in again. When you are asked to sign in again (or for the first time) on your device, the problem could be on Apple’s end. Before moving on, check with Apple to see if something is wrong. Don’t worry: this doesn’t including contacting Apple support. Instead, head to Apple’s System Status page. From this website, you will find the current status of all Apple services — including iCloud. Rather than simply listing iCloud, the page breaks down iCloud into 12 sections, including iCloud Account & Sign In, iCloud Backup, iCloud Bookmarks & Tabs, iCloud Contacts, iCloud Drive, iCloud Keychain, iCloud Mail, iCloud Notes, iCloud Reminders, iCloud Storage Upgrades, and iCloud Web Apps (iCloud.com). If there’s a universal sign-in or verification problem with iCloud, it will show up here. If there is an identified problem, the system status page should let you know how long the service might be down and when the issue could be resolved.
Further Steps
If Apple says all systems are working and you still can’t log into iCloud from your device, following these additional steps in the order they are listed. The above steps should be used when you have sign-in, verification, authentication, or other iCloud log-in related issues.
Syncing Problems
One of the most important iCloud features is syncing content across multiple devices, including Mac. When syncing, one device’s changes are reflected on others, assuming each has an active internet connection. Otherwise, the offline machine will sync once it goes back online. If things aren’t syncing on a device, try these familiar steps:
Third-Party Apps Not Using iCloud
Apps not made by Apple use iCloud to backup your personal data and sync it across other devices. The process is also useful if you ever lose a device, as your information is saved in the cloud. If iCloud isn’t saving your information, there’s an easy fix. If the pesky app’s toggle is already in the on position, turn it off, then turn it on again. Sometimes this is all that it takes for syncing to work again.
No More Storage Space
Everyone who uses iCloud gets 5GB of free storage. Unfortunately, that isn’t enough for most people. If you get a message on your device saying more storage space is necessary, you have two options. You can go through iCloud and delete existing data or buy more storage. Until you make a change, iCloud will only backup content up to your limit. To add more storage from your iPhone or iPad: Once you select a new storage plan (and make your payment), the additional space is available for use immediately. Apple currently offers three storage plans:
50GB, $0.99/month, recommended for storing your photos, videos, files, and apps and backing up your device.200GB, $2.99/month, good for Apple family members or one person with lots of photos and videos.2TB, $9.99/month, perfect for a lifetime of photos, videos, and everything else for you and up to five family members. Ideal for families to share.
Fix iCloud Problems: Lots of Choices
Apple’s iCloud is a valuable service enjoyed by millions of users. If you run into issues, you can fix iCloud problems in a few steps. When in doubt, contact Apple support for more assistance.
